Support

Pencil In is in private beta on iOS. For help, a bug, or a question, email [email protected]. You'll hear back from the person who builds the app.

Common questions

How do I disconnect a bank?

In the app, open the account and choose Disconnect. That revokes the connection at Plaid and deletes the account's transactions from our server.

How do I delete my account?

In the app, open Settings and choose Delete account. Everything goes in one step: bank connections, server data, your sign-in identity, and the Sign in with Apple grant. Or email us and we'll do it by hand.

My bank isn't connecting.

Some institutions use OAuth and need Pencil In registered with them first; that's in progress. Email us with the bank's name and we'll tell you where it stands.